Outsourced IT Director

  What makes a good Technology Support Engineer? Often when people consider working in the IT sector, it seems like application gaming or programming skills and the appropriate technical training are the most important aspects of finding a good position.  While those proficiencies will be relevant and critical, whether you aim to work within a Helpdesk on infrastructure or in development on the application side, your customer service skills will mean you have additional value to potential employers. In fact, by honing your soft skills, you will significantly improve your chances of a role in the marketplace today. It is your personal attributes that will shape your career and enable you to interact effectively, proactively and successfully throughout your career. IT engineers that can communicate well and can help people understand and use technology are great for productivity and morale. An engineer in the managed technology space knows when to talk and when to listen. If you...

What is the first thing that comes to your mind, probably when you are in a crowd, whenever you hear people talk about 2020? Lockdowns? COVID19? etc. Well, I am sure lots of things will come to mind, and unsurprisingly, everyone in all walks of life has gained something from this special year. COVID19, the virulent and contagious infection, brought the whole world to its knees and continues to affect all our lives (Post Pandemic). This situation now lends itself to the general saying that, “innovation comes as a result of necessity.” The result of this change was overwhelming, nobody believes it, but it works! Within the days and weeks following the first country specific lockdown, business activities across the world switched to new ways of working and even though some workers were laid off, the rest shifted to working from home; Businesses continued to operate even though predictions expected a complete “crash” like that of 1939. So, what have we learned so far? After all, George San...

  Why Upgrade Your Business Telecommunications To Teams? Your telecommunications is hugely important to the success of you business day to day. As you may have noticed, Team Talk has now joined the most reputable communication solution software in the world. The special platform was launch earlier last year (2020) as a unified communications solution. The universality of the software can be seen in its function as proclaimed. Team Talk is designed to connect your PCs, mobiles, or dedicated VoIP phones to Microsoft Teams so that you can exhibit some functions on their platform such as: Making and Receiving calls. Text Messages. Sharing of files Video conferencing. Do you want to know how Teams Talk can increase your daily work efficiency? Kindly read on Teams has Uninterrupted Transmission If you’re looking for a platform with uninterrupted transmission or communication, Team Talk should be your top priority. Once you are connected to the internet, you can make as many calls as desi...

  Cloud IT solutions provide the ability to work virtually anywhere without limitation. No need to buy costly additional servers or expensive hardware, your cloud data is protected in secure data centers and hosted on high-quality hardware. The cost savings of cloud computing are passed along to you the consumer, which will translate into increased profitability.   With cloud computing , business owners can take advantage of the convenience of being able to access their data from any location. In fact, some providers even provide their services on a cloud network so that your applications are located on a secured Internet-connected platform. This ensures that your data is available to you regardless of whether you are sitting in the office or on the road. Some cloud providers even offer mobile apps that can make working more mobile and flexible. If you have employees with smartphones, tablets or other mobile devices, then this makes it much easier for your business to st...

  FIRST QUESTION TO ASK YOURSELF – ARE YOU CHOOSING AN IT SUPPORT COMPANY OR A TECHNOLOGY PROVIDER? If you are an experienced businessman or woman, I am sure you will agree with the statement that ‘businesses (either small or large) and technical issues are negatively related’. And despite their nature and relations, technical problems are inevitable. So, as a business owner how do you handle this situation? Like most companies, I presume your desire is to use whoever happens to be the most tech-savvy in your company to handle the situation. But is this the best option out there? Let us be direct, the answer to that question is no! Put in another way, what would you think of a commander who has four (4) soldiers in a battle against 10 men but instead of adopting a sensible strategy to win, he sends one of them away to collect some equipment that won’t be available five (5) days after the war is over? Similarly, restricting one or more of your best employee (s) to handle technology ...